Personalized task checklist
Tasks by role, location and start date, with status the new hire can see.
AI Product
AI Onboarding Assistant
Guides new hires through their first weeks — tasks, policies, systems access and the questions they are reluctant to ask a manager twice.
Contact us for pricing — it depends on volume and integration scope.
What it does
Onboarding fails quietly. A new hire does not know which system to request, whether a form was processed, or who to ask about expenses — and asking the same question a third time feels worse than guessing.
The assistant gives them one place to ask, tracks their task list, answers from your actual policies, and tells HR where people are getting stuck. That last part is often the most useful: the same three questions from every new hire means your onboarding documentation has three gaps.
Key features
Policy question answering
Grounded in your current policy documents, with the source cited.
Access and request guidance
What to request, where, and what to do when it has not arrived.
Nudges and reminders
Reminders for incomplete tasks, to the new hire and to their manager.
Manager and HR view
Progress across cohorts, plus where people are stalling.
Content gap reporting
Frequently asked but poorly answered questions, as a queue for the HR content owner.
Example use cases
Illustrative scenarios this product is designed for, not descriptions of specific client deployments.
- A company hiring in cohorts that wants a consistent first-week experience
- Remote onboarding where a new hire has no desk neighbour to ask
- HR teams whose onboarding inbox is mostly the same questions
- Internal transfers who need role-specific rather than new-hire guidance
How it is deployed and integrated
Deployed as an internal web assistant behind single sign-on, or inside a platform your employees already use — including ServiceNow HR Service Delivery.
Three to six weeks, depending on how current your policy content is. Out-of-date content is the main risk here, because a confidently wrong policy answer is worse than no answer.
Runs in your own tenancy where employee data policy requires it.
Integration categories
Categories we can build against. Feasibility for your specific systems and versions is confirmed during scoping — these are not certified partner integrations.
HRIS and HR service platforms (scoped per project)ServiceNow HR Service Delivery (scoped per project)Identity and access request systemsPolicy and document repositories
Data and privacy
Employee data is sensitive and the assistant should see only what it needs. Access scoping, retention and logging are documented before launch.
Conversations may reveal personal circumstances. We define who can read conversation logs — and in most designs, that should not be the new hire’s manager.
Before launch, you get it in writing. What data the product can access, where it is processed, how long it is retained, who can read it, and what is logged. If any of that does not work for your policy, it is a design decision we change rather than a limitation you accept.
Questions
About AI Onboarding Assistant
How is this different from our HR portal?
A portal requires the new hire to know what to look for. The assistant answers the question as asked, tracks their individual task list, and reports where your content is missing.
What if our policies are out of date?
Then the assistant will repeat them accurately, which is a problem. We review content coverage during setup and will tell you if the content needs work before launch is sensible.
What does it cost?
Contact us for pricing, based on headcount, hiring volume and integration scope.
See AI Onboarding Assistant on your own content.
Tell us the workflow you want to change and we will tell you whether this product fits, needs configuration work, or is the wrong tool.